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Access Services

One of the theatre’s continuing goals is increasing accessibility to its programs. Feel free to contact us with your suggestions. For more information, call the theatre office weekdays at 612-333-2919.

WHEELCHAIR ACCESSIBLE

PLEASE NOTE: Because of the configuration of our seating area, we cannot take patrons using wheelchairs to their assigned front row after the show has started. Latecomers may listen to the first act in our lobby and cross the stage to their front row at intermission.

ASSISTED LISTENING

Equipment is available free of charge at every performance. A small earpiece and pocket-sized receiver amplify stage dialogue and sounds. We recommend you include the number of listening units you would like when making your reservation.

AUDIO DESCRIPTION

This service uses a trained describer who broadcasts descriptions of costumes, lighting, actors’ movements, and other visual details through a small earpiece. In addition to the audio-description, the performance may also include a pre-show “touching” (tactile) tour of props, costumes, and other technical elements of the production.

Audio-described performances will be listed on each show page and require advance reservation.

SERVICE ANIMALS

Service animals are allowed wherever people are allowed. Under Title II and III regulations of the Americans with Disabilities Act, a service animal is defined as:

  1. a dog or in some cases a miniature horse
  2. individually trained to do work or perform tasks
  3. for the benefit of an individual with a disability

The following is not considered a service animal:

  1. an animal that is not a dog or a miniature horse
  2.  animals; comfort pets; companion animals; “social/therapy” animals
  3. dogs currently in training to be a service animal

Resources

Information about performances at other theaters that offer accommodations for patrons with vision or hearing loss can be found at Minnesota Access Alliance.

ANNOUNCEMENTS |

Become a Sustaining Member

Monthly donations help sustain the theatre by providing consistent, reliable funding all year long, allowing us to plan for bigger projects and initiatives while continuing to create excellent work onstage.  Sustaining Membership also grants you benefits such as discounted tickets, concessions coupons, and early ticket access.

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CURRENT COVID |
REQUIREMENTS

Masks are always appreciated and are required when Community COVID-19 Levels for Hennepin County reach medium or high. Levels are currently Low. Masks are appreciated but not required.  Thank you for doing your part to keep our actors healthy and our shows running!  (Last updated 3/24/2022, updated every Friday by 11am.)